Guide Connect
Analytics

Data that drives decisions

Every tour generates data. Completion times, staffing patterns, incident reports, guide performance. Right now that data sits unused. Reporting surfaces the patterns you need to make better decisions next season.

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Tour Pipeline

41Total

Tour operations dataPro

Every tour that runs through Guide Connect generates operational data. Completion times, incident reports, staffing patterns. Reporting turns that raw data into decisions.

  • Completion tracking
    Compare scheduled versus actual start and end times across all your tours. See which tours consistently run on schedule and which ones regularly overrun.
  • Seasonal patternsPro
    Tour volume by week, month, or season. See when your busy periods hit, how early you need to start staffing, and where you will need early coverage.
  • Incident trendsPro
    Incidents broken down by category, severity, route, and time period. When one route shows a spike in weather incidents every October, you can plan around it.

Fill Rate Trend

8-week rolling average

Guide network insightsPro

Your guides are your most important resource. Reporting shows how your network is being used, who is underbooked, and where coverage runs thin.

  • Utilization ratesPro
    See how often each guide is booked versus available. Identify underutilized guides who could take on more work, and overbooked guides who need a break.
  • Tour history per guide
    Every guide's complete history with your agency: tours completed, tour types, regions worked, and any incidents. A full professional record built automatically from operational data.
  • Response time metricsPro
    How quickly do guides confirm engagements? How fast do they check in at meeting points? Response patterns help you identify your most reliable operators and flag those who need follow-up.
Active Guides
24+3
Avg Tours / Guide
6.5
Avg Response Time
2.4h-0.8h