Guide Connect
Messaging

Talk to your guides, instantly

Your guide is on route to Vik and you need to change the meeting point. That should be a 10-second conversation, not a game of phone tag while they are driving.

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Messages3
AS
Anna S.2h

Great, I'll bring the extra gear...

BK
Bjorn K.5h

What time should I arrive at BSI?

SH
Sigrun H.1d

Weather looks good for tonight

PJ
Petur J.2d

Confirmed all accommodations

Golden Circle Classic · May 15
AS
AS

Hi! I've confirmed the pickup at BSI. Should I bring the glacier equipment?

Today, 09:23

Yes please, full glacier kit. We have 12 guests confirmed.

AS

Perfect, I'll also bring extra crampons just in case. See you at 07:45!

Message...

Messaging built for tour operations

This is not a generic chat bolted onto a scheduling tool. Messaging is built into the tour workflow. Every conversation has context: which tour, which guide, what day.

  • Real-time delivery
    Messages arrive instantly. No page refreshes, no pulling down to check. When you send, the guide sees it.
  • Read receipts
    Single check means delivered. Double check means read. You know whether your guide has seen the message or whether you need to follow up.
  • Typing indicators
    See when someone is composing a reply. When you are waiting on a schedule change confirmation, knowing they are typing is the difference between patience and panic.

Message Status

Every message shows its delivery state

Meeting point changed to Harpa, not BSI

14:03Sent

Updated itinerary attached. Check the lunch stop.

14:04Delivered

Can you confirm you got the new route?

14:05Read 14:06

Every message tied to a tour

Three months from now, when you need to find that conversation about the Landmannalaugar pickup change, you open the tour and it is right there. Messages live inside the tour they belong to, not in a generic inbox.

  • Contextual threads
    Open any tour and see the full message history. Notes, updates, schedule changes, and files, all in one timeline alongside other tour events.
  • File sharing
    Share documents, photos, route maps, or briefing notes directly in the conversation. Everything stays attached to the tour, not lost in an email chain.
  • Push to their phone
    Guides get push notifications for new messages. When they are on the road and you need to reach them, the message lands on their lock screen.
Golden Circle Classic

May 15, 2026 · 08:00 – 18:00

MR

Lunch stop moved to Fridheimar. Updated route attached.

09:30

AS

Got it, looks good. I know the place well.

09:45

Updated_Route_May15.pdf

128 KB

Part of the tour timeline