Guide Connect
[IS] Analytics

[IS] Data that drives decisions

[IS] Every tour generates data. Completion times, staffing patterns, incident reports, guide performance. Right now that data sits unused. Reporting surfaces the patterns you need to make better decisions next season.

[IS] Get Started

Tour Pipeline

41Total

[IS] Tour operations dataPro

[IS] Every tour that runs through Guide Connect generates operational data. Completion times, incident reports, staffing patterns. Reporting turns that raw data into decisions.

  • [IS] Completion tracking
    [IS] Compare scheduled versus actual start and end times across all your tours. See which tours consistently run on schedule and which ones regularly overrun.
  • [IS] Seasonal patternsPro
    [IS] Tour volume by week, month, or season. See when your busy periods hit, how early you need to start staffing, and where you will need early coverage.
  • [IS] Incident trendsPro
    [IS] Incidents broken down by category, severity, route, and time period. When one route shows a spike in weather incidents every October, you can plan around it.

Fill Rate Trend

8-week rolling average

[IS] Guide network insightsPro

[IS] Your guides are your most important resource. Reporting shows how your network is being used, who is underbooked, and where coverage runs thin.

  • [IS] Utilization ratesPro
    [IS] See how often each guide is booked versus available. Identify underutilized guides who could take on more work, and overbooked guides who need a break.
  • [IS] Tour history per guide
    [IS] Every guide's complete history with your agency: tours completed, tour types, regions worked, and any incidents. A full professional record built automatically from operational data.
  • [IS] Response time metricsPro
    [IS] How quickly do guides confirm engagements? How fast do they check in at meeting points? Response patterns help you identify your most reliable operators and flag those who need follow-up.
Active Guides
24+3
Avg Tours / Guide
6.5
Avg Response Time
2.4h-0.8h